Returns and exchange
Return / Exchange - Terms and Conditions
Returns -
- Customer can return the order within 7 days from the date of delivery.
- Keeping the strict hygiene standards of our products, we do not accept returns / replacement on several product categories like mask, bodysuits, playsuits boxers and shorts. Stationary products like stickers are also a part of no return / no exchange products.
- We charge a return fee of ₹100 on prepaid and COD orders
- Products marked as "Sale" are not eligible for returns or exchanges.
- We reserve the right not to accept return of products which
(i) we believe are being returned after use, washed or soiled or
(ii) are damaged (except where the return is on account of damaged goods having been delivered to you). - Once the return is raised, we will arrange the reverse pickup Product/s within 7 days of receiving the request.
- Please ensure while returning the product the packaging is intact the way it was delivered.
- As we do not have our own delivery service we rely on delivery partners like BlueDart, Delhivery, DTDC, etc
- If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
- In case of a return on an order, the amount will be credited back as a coupon code.
- Process:
-
Click here to return.
For additional support, you can contact by writing to us on Instagram @colorcapital
Our customer support Team will get back to you and may ask you for some information. -
EXCHANGE POLICY:
- Customer can exchange the order for a different size within 7 days from the date of delivery.
- We charge an exchange fee of ₹100 on prepaid and COD orders
- (* This T&C is with/above our main T&C page. We reserve the right to change our T&C at any given time.)